PRIVACY POLICY

Last Updated: 7/11/2025

1. INTRODUCTION

Welcome to SuperFlipSpins.com ("we," "us," "our," or the "Company"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social casino platform ("Service").

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Account Information:

  • Username and password
  • Email address
  • Date of birth (for age verification)
  • Country/region of residence
  • Profile picture (optional)

Payment Information:

  • Payment card details (processed by secure third-party payment processors)
  • Billing address
  • Transaction history
  • Purchase amounts and dates

Communications:

  • Customer support inquiries
  • Feedback and surveys
  • Contest or promotion entries
  • User-generated content

2.2 Information Collected Automatically

Device and Technical Information:

  • IP address
  • Device type and model
  • Operating system and version
  • Browser type and version
  • Screen resolution
  • Time zone setting
  • Unique device identifiers

Usage Information:

  • Games played and gameplay data
  • Game preferences and settings
  • Virtual currency balance and usage
  • Session duration and frequency
  • Features used
  • Click-stream data
  • In-game interactions

Location Information:

  • General geographic location (country/region)
  • Location derived from IP address

2.3 Information from Third Parties

Social Media Platforms:

  • If you connect via social media (Facebook, Google, etc.)
  • Profile name and picture
  • Email address
  • Friend lists (if you choose to share)

Analytics Providers:

  • Aggregated demographic information
  • Interest categories
  • Behavioral data

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

3.1 Service Provision

  • Create and manage your account
  • Provide game services and features
  • Process virtual currency purchases
  • Authenticate users and prevent fraud
  • Provide customer support

3.2 Improvement and Development

  • Analyze gameplay to improve games
  • Develop new features and games
  • Optimize user experience
  • Fix bugs and technical issues

3.3 Communication

  • Send service-related notifications
  • Respond to inquiries and support requests
  • Send promotional offers (with your consent)
  • Notify about changes to our policies

3.4 Legal and Safety

  • Comply with legal obligations
  • Enforce our Terms & Conditions
  • Prevent fraud and abuse
  • Protect rights and safety of users

3.5 Marketing and Analytics

  • Understand user preferences
  • Conduct market research
  • Measure advertising effectiveness
  • Personalize your experience

4. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

  • Consent: When you've given clear consent
  • Contract: To fulfill our service agreement with you
  • Legal Obligation: To comply with laws and regulations
  • Legitimate Interests: For business operations, security, and improvement

5.1 We Share Data With:

Service Providers:

  • Payment processors
  • Cloud hosting services
  • Analytics providers
  • Customer support tools
  • Email service providers
  • Security and fraud prevention services

Business Transfers:

  • In case of merger, acquisition, or sale of assets

Legal Requirements:

  • Law enforcement (when legally required)
  • Court orders and legal processes
  • To protect our rights and safety

5.2 We Do NOT:

  • Sell your personal data to third parties
  • Share your data for third-party marketing without consent
  • Share sensitive payment information

6. DATA RETENTION

We retain your personal data for as long as:

  • Your account remains active
  • Necessary to provide our services
  • Required for legal obligations
  • Needed to resolve disputes

Specific Retention Periods:

  • Account data: Duration of account + 3 years
  • Transaction records: 7 years (for tax/legal purposes)
  • Marketing data: Until consent withdrawn
  • Technical logs: 90 days

7. DATA SECURITY

We implement appropriate security measures including:

  • Encryption of data in transit and at rest
  • Secure servers and databases
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. YOUR PRIVACY RIGHTS

8.1 You Have the Right To:

Access: Request a copy of your personal data Rectification: Correct inaccurate data Deletion: Request deletion of your data Portability: Receive your data in a portable format Restriction: Limit how we use your data Object: Opt-out of certain data uses Withdraw Consent: Where processing is based on consent

8.2 How to Exercise Your Rights:

Email: [privacy@superflipspins.com] Include your username and specific request We will respond within 30 days

8.3 Region-Specific Rights:

California Residents (CCPA):

  • Right to know categories of data collected
  • Right to deletion
  • Right to opt-out of data sales (we don't sell data)
  • Non-discrimination for exercising rights

EU/UK Residents (GDPR):

  • All rights listed in Section 8.1
  • Right to lodge a complaint with supervisory authority
  • Right to withdraw consent

9. COOKIES AND TRACKING TECHNOLOGIES

9.1 Cookies We Use:

Essential Cookies:

  • User authentication
  • Security features
  • Load balancing

Functional Cookies:

  • Remember preferences
  • Language settings
  • Game settings

Analytics Cookies:

  • Google Analytics
  • Game performance metrics
  • User behavior analysis

Advertising Cookies:

  • Ad performance measurement
  • Retargeting (if applicable)

9.2 Managing Cookies:

You can control cookies through:

  • Browser settings
  • Our cookie preference center
  • Device settings

Note: Disabling cookies may affect Service functionality

10. CHILDREN'S PRIVACY

  • Our Service is not intended for children under 18
  • We do not knowingly collect data from children under 18
  • If we discover underage data collection, we will delete it immediately
  • Parents/guardians should contact us if they believe their child has provided data

11. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards through:

  • Standard contractual clauses
  • Adequacy decisions
  • Privacy Shield (where applicable)
  • Appropriate security measures

12. THIRD-PARTY LINKS

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

13. MARKETING COMMUNICATIONS

13.1 Opt-in/Opt-out:

  • Marketing emails require your consent
  • You can unsubscribe anytime via email links
  • Account-related emails cannot be opted out

13.2 Push Notifications:

  • Controlled through device settings
  • Can be disabled anytime

14. DATA BREACH NOTIFICATION

In the event of a data breach that poses risk to your rights and freedoms:

  • We will notify affected users within 72 hours
  • Provide information about the breach
  • Advise on protective measures
  • Report to relevant authorities as required

15. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the new policy on our website
  • Updating the "Last Updated" date
  • Sending email notification (for material changes)
  • In-app notifications

16. CONTACT US

For privacy-related questions or concerns:
Super Flip Spins
Email: [privacy@superflipspins.com]

Supervisory Authority:

You have the right to lodge a complaint with your local data protection authority.

By using SuperFlipSpins.com, you acknowledge that you have read and understood this Privacy Policy.

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